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Anthony Nassar, Founder & Principal, Venture Momentum, Inc.
 
  In This Issue
Note from Anthony
Featured Interview with Chris Mercer – Determining the Value of Your Business: Art or Science?
Article of the Month – Perils and Pitfalls in Business Plan Preparation by Susanne Lee Houfek
About Venture Momentum
  
September 14, 2005

Vol.2, Issue 8

Published on the second Wednesday of every month

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  Note from Anthony

Dear Reader,

First, I’d like to extend my sympathy and support for anyone who was affected directly or indirectly by hurricane Katrina. If you wish to make a donation to the relief effort, I am providing links to the Amercian Red Cross and the Salvation Army for your convenience.

Last month we had a sold-out webinar on “How to Build a VC-Friendly Company”. Paul Leboffe provided a great presentation to attendees from various parts of the country. I was encouraged by the positive feedback received from participants and the effectiveness of the web format, and I plan on producing similar events in the future.

In February of this year, I conducted an interview with Peter Ireland, author of the Anti-Venture Capital Smart Startup Guide. This interview has been very popular, and keeps attracting readers to this day on Venture Momentum’s website. I am happy to inform you that Peter started a Blog recently. Please take a tour and enjoy his articles.

Finally, today’s issue is all about business: Business Valuation and Business Plans. Both are practically unavoidable in the evolution of your business. Enjoy!

To YOUR Venture’s success,

Anthony Nassar
Founder & Principal
Venture Momentum, Inc.
415-897-0195
http://www.venturemomentum.com

 
  Featured Interview with Chris Mercer – Determining the Value of Your Business: Art or Science?
 

Chris Mercer

My strong interest in business valuations and discounted cash flows goes back to my MBA days many years ago. This being a favorite topic of mine, I am excited to interview Chris Mercer and share his insights into this domain. Chris is the CEO of Mercer Capital, one of the leading business valuation firms in the nation. Chris also has his own blog at www.merceronvalue.com.

Anthony: Chris, when did you start Mercer Capital, and what services does your company offer?

Chris: I started Mercer Capital in 1982 with the idea that there was room in our local region for a business appraisal firm. Since then, we have grown to become one of the larger independent appraisal firms with a national and even international clientele.

Mercer Capital provides independent business valuation services to meet a number of client requirements, including corporate transactions, gift and estate taxes, employee stock ownership plans, and litigation support. Mercer Capital Advisors, our investment banking arm, provides M&A services, fairness opinions, and other financial advisory services to private and public companies.

Anthony: Please give us an overview of the business valuation process and the elements you consider when performing a business valuation.

Chris: At its simplest, the value of a business today is a function of its expected earnings or cash flows, the expected risk of those cash flows from the viewpoint of relevant investors, and their expected growth.

So, when performing business appraisals, our main goal is to develop an understanding of the nature of each business and to anticipate or forecast its expected future performance. In broad terms, this means assessing the risk of that performance and estimating its growth.

For companies that have been around awhile, this process begins with a detailed historical analysis based on historical financial and operating statements. The financial analysis enables us to understand performance and to observe any particular adjustments that should be made to the income statements or balance sheets. The operating analysis enables us to assess the customer base and relevant attendant risks, such as customer concentrations. The operating analysis also examines the supply side of the business, as well as the distribution side, so as to understand the nature of these operations and their attendant risks. And we have to learn about the potential for near-term and longer-term growth of revenues and earnings. We also must make judgments about management and its ability to carry historical performance into the future – or to create the bright and glorious future we see in so many forecasts!

For newer companies, detailed historical analysis is not possible so there has to be an incredible focus on that which exists now and that which might or will come into being in the future. But we will still, ultimately, be focused on the expected earnings or cash flows and their expected risk and growth.

Anthony: How dependent is the valuation approach on the industry or the development stage of the company under consideration?

Chris: Anthony, that’s a very good question – actually two good questions and an implied third. So if I ramble too long, reel me in!

The third question relates to the basic approaches to valuing businesses. There are three broad approaches to valuation called, respectively, the income approach, the asset approach, and the market approach. The income approach looks at the conversion of expected benefits into present value. Particular methods under the income approach include the discounted cash flow method and the capitalization of earnings method.

The market approach to valuation examines value through the lens of comparing a particular subject business (or interest in a business) with actual transactions from “the market.” The market may be the market for a company’s own securities (quite limited for most private companies), or comparisons with similar, publicly traded companies whose stocks have active markets. In the alternative, comparisons can be made with valuation metrics from transactions in the sale of entire companies.

Finally, the asset approach, as employed by most appraisers, is based on an examination of a company’s tangible assets. While intangible assets can be separately valued, their collective value is generally best estimated using methods under the market or income approaches.

That’s a mouthful, but it's helpful to talk about valuation of companies in specific industries or in various stages of development.

While the specific application of valuation approaches will differ from industry to industry, appraisers will consider each of the three general approaches in every valuation. Some industries are obviously income-oriented, such as software, service and distribution, and value-added manufacturing. Others, while income is clearly important, are more focused on underlying assets values, like REITs, construction, and others.

Most business owners believe their particular business or industry is unique – and to some extent, they probably are somewhat different than other companies. And virtually every industry has a particular vocabulary that appraisers must learn – very quickly!

Some industries do require specific knowledge or understanding on the part of appraisers, particularly highly regulated industries like banks, utilities, and to a lesser extent, certain aspects of the media. While the principles driving valuation are not different for these industries, their regulatory structures may require extensive knowledge just to be able to understand what is going on with them, the risks associated with their cash flows, and their ability to grow.

The development stage of a company will also influence the valuation methods employed. Well-established companies will normally be valued using methods like the capitalization of earnings and comparisons with similar, guideline public or private transactions. Start-ups, on the other hand, are valued based on multiples of hope. (Just wanted to see if you were listening!)

Start-ups and earlier stage companies are valued based on the expectation of future cash flows, and their estimation can be exceedingly difficult. Companies based on the development of certain technologies can be even more difficult to appraise. They may not be planning to utilize the technologies themselves, but rather to sell them or to license them. In that case, the expected cash flows to the technologies are derivative from the expected cash flows of the ultimate user. And these cash flows may be based on expected future earnings, license fees or royalties, or some combination of the above.

Anthony: What purpose would a valuation exercise serve in the case of a technology start-up?

Chris: A technology start-up may require some form of valuation in order to determine the beginning ownership interests of the starting entrepreneurs and the venture capital providers. Obviously, the VCs will do their own valuation, which will be based on expected returns. These valuations are typically done on an enterprise basis. It could be in an entrepreneur’s best interest to have a qualified appraiser perform an analysis to be used as a negotiating tool with the VCs.

After formation, though, if shareholders in a start-up are confident of long-term success, it could be a good idea to conduct a valuation analysis for illiquid minority interests in the company. Gifts could then be made to children, charities or churches at discounted prices. If the company is later successful, there would be tremendous appreciation potential for the donees.

Anthony: Could you walk us through the valuation of a hypothetical case?

  • Strong team in place, a promising technology, and future products with high demand.
  • The company is expected to burn through $15M in cash before breaking even in 2010.
  • Revenues are expected to start at $2M in 2007 and grow 75% every year thereafter, reaching $10.7M in 2010 and $18.8M in 2011. Revenue growth is expected to drop to 50% in 2012.
  • The company expects a net profit of $3.8M or 20% in 2011 and $5.7M in 2012.

Chris: There are relatively few occasions when appraisers are called on to provide the fair market values of start-up business plans. Private equity groups employ investment strategies based on expected returns over anticipated investment horizons. Entrepreneurs naturally want to sell the grand, but unproven, profitable future. In start-up deals that are funded, actual ownership splits (and implied valuations) are matters for negotiation.

Entrepreneurs want to sell discounted cash flow (DCF) "valuations," while private equity groups want reasonably protected downside risk in tandem with wild potential in successful scenarios. Final prices of an entrepreneur's plan (i.e., ownership splits) are functions of the supply and quality of entrepreneurial deals, the availability of private equity, and the competition between private equity groups. Potential valuation swings can be quite large.

Let's examine the case you described more directly. In order for the entrepreneur to realize his vision, he must first obtain the $15 million of capital necessary to cover anticipated losses. The entrepreneur’s business plan provides the details of the assumptions in the plan and the cash flow expectations. The pricing negotiation is a multivariate affair.

Assume that everyone agrees that the terminal multiple will be 20x expected earnings at the end of 2011. A likely range of equity splits for negotiation might look like the table we prepared.

The table is constructed to show implied valuations, or agreed values of the business plan based on DCF analysis. The range above is from $17.5 million to $25 million. A $25 million “valuation” provides for a 60% - 40% split for the private equity investors and the entrepreneur(s). And the private equity investors would achieve a 29.5% internal rate of return, or IRR, on their investment.

At the other end of the table, with a $17.5 million “valuation,” the private equity split is about 86%, with 14% remaining for the entrepreneur(s). The IRR for private equity rises to 37.4%.

The range of splits is quite wide, and the ultimate returns of both groups are determined by the final agreements regarding the splits.

The nominal “valuation” at the time of the investment doesn’t really matter, except for maintaining the perception of value for possible future rounds of investment. The critical economic factor for both private equity and the entrepreneur(s) is the equity split. After that, what matters is the ultimate value at the time of future liquidity events. At that point, everyone hopes that the future multiples will be 25x, 30x, 40x, or more.

This short description has been based on an implied agreement between private equity investors on both the business plan and the terminal multiple, and ensuing negotiations. The world is not so simple. Add in multiple forecasting scenarios showing downside results and different assumptions about the expected future values, and you can see that the negotiation process can be complex.

In any event, there will be an agreed split (or range of splits based on future performance) in funded deals.

I don’t know if I’ve answered your question completely, but I hope this provides a flavor of how “values” are set in such deals.

Anthony: How much deviation can one expect the valuation in an actual transaction to be from the valuation derived from a study or appraisal?

Chris: The conclusions of a valuation study can differ significantly from the price actually obtained in a transaction in the same general time frame. Differences can arise for several reasons. First, valuations are typically done based on a fair market value basis, which assumes that hypothetical and typical willing buyers and sellers - - both equally informed and both with similar capacity (to do or not do the deal), and neither under any compulsion - engage in a hypothetical transaction.

Real transactions are entered into by real people. These people may be less than equally informed, may be operating under compulsion, and have differing capacities to do or not do a particular deal. Individual buyers make acquisitions based on the best prices they can negotiate in the context of their evaluations of value to them. These values can vary, sometimes widely, from the values developed in an appraisal exercise.

This answer may be less than satisfying, but it is nonetheless accurate.

Anthony: Some entrepreneurs consider debt as an alternative to equity financing. Does one method lead to a better valuation over the life of the venture?

Chris: There are several ways to look at this question. An entrepreneur might want to borrow money for a start-up and not have to give up much equity in the deal. However, knowledgeable purchasers would know that there is not sufficient return potential in a debt instrument to justify the investment. So equity in the form of options or warrants would likely be part of the deal, since most investors will likely discount the likelihood of receiving interest payments.

In less risky start-ups (if there is such a thing), an entrepreneur may desire to capitalize an enterprise largely with debt so that the early “returns” can be returned to him or her in non-taxable form. But few start-ups can stand the burden of interest expense in the early years.

The bottom line is that start-ups, particularly in the tech areas, need to be funded with equity, by whatever name it is given. In the final analysis, whether financed with debt or equity, what most entrepreneurs are interested in is maximizing their post-financing (whatever round) ownership position.

Anthony: What are the common mistakes that drive valuation down?

Chris: Valuation is the present value of expected future benefits. To have value, there must be the expectation of future benefits. To have such expectations, the cash that is being consumed today and tomorrow must be invested wisely in order to achieve the expected return. One of the biggest mistakes in well-financed start-ups is overspending. If an entrepreneur raises capital based on a business plan and then falls short of that plan and has to raise additional capital, the next round will likely be obtained on less favorable terms, i.e., at a lower relative valuation than if earlier returns had been achieved.

In more mature companies the basic valuation equation of V = E / (r – g), i.e., the Gordon Model, can be expressed as V = E x M, where E is a measure of earnings and M is the multiple applied to those earnings. I hate to be simplistic, but the biggest mistakes that entrepreneurs make that cause lower valuations relate to:

  1. Having too little E. E = TR – TC. So, earnings that are too low can be the result of inadequate attention to the top line, or Total Revenue, and too little attention to managing Total Costs. Earnings and value lie in the difference.
  2. M = 1 / (r – g). The multiple is a function of expected risk associated with future cash flows and with the expected growth of those cash flows. Entrepreneurs hurt the value of their businesses, naturally, when they fail to grow (g) to their potential (that lowers future TR and E. Importantly, entrepreneurs diminish the value of the businesses when they fail to manage enterprise risks (r).

These comments may seem simplistic, but if entrepreneurs will keep them in mind as they make daily decisions that have a cumulative impact, they will consistently generate more revenues, earnings, future growth that is perceived as more secure (less risky), and more value.

Anthony: What can entrepreneurs do to maximize value?

Chris: The first thing is to remember what not to do – those things that drive value down! More seriously, though, entrepreneurs should develop their businesses in such a way that they are as ready for sale as possible, given the stage they are in.

I am working on a book now with the title, Is Your Business Ready for Sale? And I have given a speech of the same name numerous times. The basic idea is that a focus on readiness keeps as many aspects of a business turned in the right direction as possible. Years ago, I worked for a bank whose president at the time gave me some good advice. He said, “Chris, you don’t cut your best deals when you’re begging!” And a business that is ready for sale is not in a begging mode.

The concept of Ready for Sale™ is more involved than we can cover in this interview, but I can leave your readers with an idea that is really helpful – at least it is helpful to me! Think in terms of keeping your business READY.

R Risks – manage them
E Earnings – focus on them
A Alternative Costs (Opportunity Costs) – Keep them in mind. They are real
D Driving Growth - a necessity
Y Year-to-Year Comparisons – Keep in mind that what you do this month, quarter or year is building the record by which your business will be judged and valued.

Anthony: Why do you blog and what impact does your blog have on Mercer Capital?

Chris: I recently wrote a post on my blog, Mercer on Value, entitled “Why Do I Blog?” Readers can find it at http://merceronvalue.com/archives/2005/08/why_do_i_blog.html. I gave my “top ten” list of reasons why I blog, and I ended the post with the following thoughts:

Upon further reflection, I suppose there is an eleventh and overriding reason on my "top ten" list of reasons why I write and blog. Over the years, my writing has introduced me, either personally, or through telephone calls, correspondence, or e-mail, or opportunities to travel and speak, to literally thousands of interesting people I never would have met otherwise. Many have become clients and/or friends. Many have stimulated my thinking and encouraged me to keep on. And knowing that these many readers are out there, I am continually challenged to maintain an appropriate intellectual honesty to my writing.

Anthony: What advice can you give today’s entrepreneurs?

Chris: For most entrepreneurs and business owners, success is a long-term game. Don’t be discouraged if your business is not an instant success. Persistence pays.

Always think of your business as a business. This may sound obvious, but it can become a place to be, a place to work, a source of income, and a lot of other things. Never forget while all of those things are happening that is still a business and run it like one.

Be READY.

Bio

Z. Christopher Mercer is the founder and chief executive officer of Mercer Capital which provides business valuation and investment banking services to a national and international clientele. Chris began his valuation career in the late 1970s and has prepared, overseen, or contributed to hundreds, if not thousands, of valuations for purposes related to M&A, litigation, and tax, among others. He is a prolific author on valuation-related topics and one of the most sought after speakers on business valuation issues for national professional associations and other business and professional groups. His most recent book is entitled Valuing Enterprise and Shareholder: The Integrated Theory of Business Valuation (Peabody Publishing, LP, 2004), which assembles the various valuation concepts encountered by business appraisers every day into a theoretically and practically consistent whole. The reader views financial concepts not as unrelated, but as part of a complete and clear picture of business valuation. www.mercercapital.com.

 
  Article of the Month – Perils and Pitfalls in Business Plan Preparation by Susanne Lee Houfek

How hard can it be to prepare my company’s business plan, you ask. I wrote one in business school; I’ve got the software and just need to plug in the information; I’ve read tons of them; I’ve got a detailed outline to follow; I don’t need a plan – a PowerPoint is fine.

While these may be true, working from templates and outlines or making a simple slide presentation is only the first, and the easiest, step. Preparing a document that thoroughly describes and successfully sells your company’s concept and strategies to potential investors requires much more thought and work.

In my experience over the past 15 years working with company founders who have prepared what they say is their completed business plan, I see six common problem areas. In these areas, paying insufficient attention, failing to perform deep analysis and research, and anticipating only the most general objections are perils likely to lead to failure.

The most common pitfalls of the typical business plan include:

  • Unfocused or unproven product strategy
  • Superficial description and quantification of market
  • Ineffective marketing and creative strategies
  • Insufficient competitive analysis
  • Incomplete or overly-aggressive financials
  • Weak and unpersuasive presentation and writing

I. UNFOCUSED AND UNPROVEN PRODUCT DEFINITION AND STRATEGY

The product or service description includes features and benefits and the needs it meets – the void in the market it fills. The product strategy must be focused, with the product targeted to clearly defined market segments with the greatest likelihood of purchase.

Fixes to some of the problems I see in the product section of many business plans include:

  • Don’t develop multiple products that meet every need or application within your industry or within the supply chain. Focus on the one for which you have the greatest competitive advantage and best managerial skill sets.
     
  • A corollary: don’t say you have ten products if you’ve merely taken one and split it up by different features or modules. That won’t impress the reader.
     
  • Use consumer/user research to support your statements that users will buy, make repeat purchases, upgrade, prefer your product to those of the competitors, and pay your price.
     
  • Demonstrate that the benefits offered to users are indeed benefits that are important to them.
     
  • Conduct test markets in small geographic areas to confirm sales potential.

II. SUPERFICIAL OR INADEQUATE MARKET DEFINITION, SEGMENTATION, QUANTIFICATION AND FORECASTS

The market section describes how many user or consumer dollars are available to you and your competitors (what is called the “total available market”), how fast it’s growing, and the factors that drive its growth. You will need a clear and detailed description of the market and market segments your product targets. You must prove that your markets are either very big or, if not, that they are growing fast enough to support you and the potential competition. Here again, you must conduct research as well as use reputable industry sources.

  • Provide realistic and documented quantification of the total available market and its growth. This will include the actual number of potential customers and their annual dollar purchases of products currently meeting the same or similar needs.
     
  • Define the specific customers you are strategically targeting within the market. These are your market segments. For business, institutional and industrial products: What type of business? How large are the companies? Who is the decision-maker, the user, the purchaser? For consumer products: What are user demographics, psychographics, buying patterns, and geography?
     
  • Be conservative in forecasting your market penetration (share).
     
  • Include a forecast of repeat usage.
     
  • Define and document the market drivers.

III. INEFFECTIVE OR INEFFICIENT MARKETING, ADVERTISING AND SALES STRATEGIES

In this section of your plan, you describe how you’ll position your product, how you'll position and advertise to potential purchasers, what sales methods you’ll use, and which channels of distribution you’ll employ.

“Product positioning” is the concept - the set of values, the image - that surrounds your product. Positioning includes benefits, but is more than just benefits, and it places you in the user’s mind in relation to competitors.

For both consumer and business products, a solid positioning, good creative strategy and targeted implementation are critical to generating brand awareness, the impulse to purchase, and repeat buying.

  • Test different positionings with potential users, then test them versus actual competitors’ positionings. From this, develop your communication strategy and creative direction.
     
  • Hire a small firm or freelancers who have major ad agency and marketing experience to implement your communication strategy.
     
  • Hire a media placement firm or ad agency to select and buy the appropriate media. Such companies can ensure that your media plan is both efficient and effective - not targeted too widely and using the appropriate media for the audience.
     
  • Test your advertising and media plan.

IV. POOR COMPETITIVE ASSESSMENT

Here you describe your strengths and weaknesses vis-à-vis your competitors' and the barriers to entry - what prevents others from doing the same thing you do.

  • Describe each direct competitor fully, both the product and the company.
     
  • Objectively assess your product and company strengths versus each competitor. Then, accurately describe your product and company weaknesses versus each competitor. Then include how you may be able to overcome each weakness.
     
  • In the barriers-to-entry section, include how long your window of opportunity is.
     
  • Don’t overlook other types of competition, such as partial and indirect.
     
  • A graphical gap analysis showing unmet needs and available positioning in the marketplace is useful.

V. INCOMPLETE OR OVERLY AGGRESSIVE FINANCIALS

In developing the financial projections, use an expert such as an accountant, a temporary CFO or a finance consultant. Now, having said that, it is also critical that you, the founder, be closely involved in the forecast process. Ideally, you will start building the spreadsheet yourself, defining the variables that drive revenues and costs. Then, bring in the financial consultant to ask the tough questions and prepare the final versions.

  • If you have historical data, show a P&L and Balance Sheet for three to five years.
     
  • Forecast your Profit and Loss, Cash Flow and Balance Sheet for three to five years. For Cash Flow, show it monthly for the first year or two until ending cash turns positive.
     
  • Show what month you will use the funds raised and for what specific capital and expense purposes.
     
  • Profit goals must be realistic; on the other hand, make sure you have budgeted enough for marketing and sales.
     
  • Include the assumptions driving the forecasts. These can be written separately or be line items in the spreadsheet.
     
  • Make certain that your sales forecasts tie specifically to each product category, target market segment, and distribution channel described in the plan.
     
  • The exit strategy is the investment pay-off, which will be either IPO, acquisition or continued dividends, interest, or profit participation.
     
  • Show comparable valuations and P/E ratios.
     
  • Include sensitivity analyses - best, worst and average cases. You can also show different growth scenarios with different levels of funding.

VI. DISORDERED AND UNPERSUASIVE PRESENTATION AND WRITING

How you present your material and explain it is as important as what you say in making your plan persuasive. You need to tell a compelling story, setting up a problem in the beginning and demonstrating that you have the solution.

In a way, your business plan should be like a good adventure novel or movie. You want your reader to be intrigued and read through to the end. So you need to set up the question in the beginning: “Will Dirk Pitt find the undersea treasure?” “Is Neo really the Chosen One?” In your case, the question is: "Why is this investment opportunity superior?”

There are many ways to strengthen the narrative of your plan and present a logical, orderly case to answer the question:

  • Don’t force your reader to wade through paragraphs of rationale to get to each conclusion.
     
  • Don’t try to impress your reader with your detailed scientific or technical knowledge and vocabulary. If you are a scientist, physician or engineer, you need to remember this isn’t a publication for peer review in a scientific journal.
     
  • Don’t exaggerate. Market forces, need for the product, benefits, accomplishments, etc., must be described in a conservative and honest fashion.
     
  • Don’t just compile data and statistics. Your business plan isn’t an undergraduate research paper.
     
  • Make sure the names of the products, product categories, market segments, channels of distribution, etc. are consistent throughout the plan, all the way through to the financials.

Copyright © 2005 Susanne Lee Houfek. All rights reserved.

Permission to reproduce this article is granted provided the following is included: Copyright © 2005 Susanne Lee Houfek. All rights reserved.
Susanne Houfek has developed business plans for over 70 companies across a variety of industries worldwide in the past 15 years. She also worked for a decade at Fortune 100 companies and an international advertising agency in corporate strategic planning, new product development and consumer product management. She is a graduate of Stanford, with her MBA from U.C. Berkeley. www.SusanneHoufek.com.

 
  About Venture Momentum

At Venture Momentum, Inc., we work with start-up entrepreneurs who wrestle with finance and accounting. We help you put together the pieces of your financial puzzle by providing a solid foundation from which to successfully raise capital, manage growth and achieve liquidity. To learn more, give me a call at 1.415.897.0195 or visit http://www.venturemomentum.com.


Disclaimer: The information in the e-zine (the "Information") is current as of the date of the issue shown at the top of the e-zine. The Information is intended solely to illustrate general concepts and guidelines on various business subjects. It may not apply to specific situations. The Information does not constitute accounting, financial, tax, legal or other professional advice. You are urged to consult with a qualified professional who can understand your specific situation and advise you accordingly. No Information creates a warranty. All Information and links to other websites are provided on an ‘as-is’ basis without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. In no event shall Venture Momentum, Inc., its authors, publishers, contributors and editors be liable for any indirect, incidental, special, consequential, or punitive damages of any kind whatsoever arising out of your use of this e-zine, the Information, and/or links to other websites regardless of the cause of action.
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