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In developing your
revenue model, you’re simply rendering a quantified version of the
information you’ve already gathered for your business plan to help
craft the roadmap of your venture.
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15 Point Checklist for a Credible
Revenue Model
by Anthony Nassar
This
article focuses on one important and challenging component
of your financial plan: Your Revenue Model. This is a
difficult exercise for many early stage start-up
entrepreneurs who may not have clearly or completely
defined their product roadmap, go-to-market strategy,
competition, and a number of critical factors that
significantly impact customer acquisition and revenues.
As you dive into your intricate multi-worksheet revenue
model, consider the following 15-point checklist to help
you strengthen the quality of your projections and reduce
the number of annoying and often costly iterations. You
may want to revisit the checklist regularly as your
venture develops and you gain more in-depth knowledge of
your business environment. This checklist applies mainly
to software companies, as it does not address some of the
particularities of other industries.
- Rule # 1: Avoid picking revenue projection
figures from thin air, ie. figures that show
cosmetically appealing trends and magnitudes but lack
substantiation as discussed in this checklist. An
approach that is based on picking numbers from thin air
can be easily detected by investors and damaging to your
credibility.
- Market: The size of your addressable market,
current and projected, imposes a range of upper
boundaries on your revenue projections. These boundaries
are a direct function of palatable market shares for
similarly situated companies in your space. Protect the
integrity of your model by implementing automated sanity
checks which trigger colorful alerts when your
projections surpass certain pre-imposed market share
thresholds. For example, if you have conditional
formatting in your spreadsheet program, you can color
your revenue cells in red when your market share exceeds
X% (a threshold market share), warning you that you have
stepped outside the palatable zone.
- Product Plan: Do you have a product plan
describing which products you will be completing over
the horizon of your financial plan, their features and
release dates? You need to have such a plan on hand
prior to developing your revenue model, since your
revenue projections for a specific period will be
derived from sales of the various products available for
use by paying customers during that time. By referring
to your product plan, you can prevent certain pitfalls
such as projecting revenues for version 3.0, while
version 2.0 is still supposed to be in development.
- Competition: Find out who your competitors
are, what products they are selling, how they are
selling them, and for what price. If you decide to go
with a radically different approach than your
competition, you should be prepared to justify why it
will lead to results that are more effective, profitable
and sustainable. And while we're on the subject of
competition, please stay away from the claim that you
don’t have any – investors don’t like to hear this!
- Customers: The preferred way to build your
revenue model is to rely on solid market and product
validations you have performed with prospects prior to
developing your product. In the
March 10, 2004 issue of Propel Your Venture, Didier
Moretti shares a great approach of how he achieved such
a validation for Annuncio Software. By using a list of
actual prospects, corresponding budgets for your
solution, expected time of purchase, and probability of
closing the sale, you have a pretty good shot at
building a referenceable, and therefore plausible,
revenue model.
- Sales Cycle: How long is your sales cycle?
One month, 3 months, 6 months? Given your selling
resources and your sales cycle, there is an implied
upper limit to your revenues from new customers - unless
you reduce the sales cycle, increase your selling
resources, or do both.
- Inside/Outside Selling: Will you be using an
inside sales force to sell your products, or will you be
relying on outside resources such as strategic partners,
OEMs, distributors, or outside sales representatives to
do the selling for you? Each method will impact your
projections from a number of angles involving
expectations, results, control, and costs.
- Selling Resources: Each selling resource,
whether inside or outside, can achieve results within a
certain performance range measured in dollars or number
of customers. For example, if an inside salesperson is
expected to close between 3 and 5 new customers or
between $150,000 and $250,000 in new contracts per
quarter, your revenue projections should reflect, at
best, $250,000 in revenues from new customers for a
specific quarter for each salesperson you have on staff.
- Marketing & PR: You will undoubtedly plan
some marketing and/or PR activities to promote your
offering: trade shows, advertising, and press releases,
to name a few. The booster effect from such efforts on
your projected revenues should be timed in relationship
to when these activities occur.
- Up-Sell/Cross-Sell: Your revenue projections
need to reflect up-selling of higher end solutions to
some of your customers, and cross-selling of related
products and services such as installation, training,
support, consulting, etc., whenever such solutions,
products and services are available and/or applicable.
- Attrition: Some of your customers will
invariably leave your solution for a variety of reasons
(go to competition, develop an in-house alternative,
switch to another process, go out of business, etc.).
While it is difficult to predict your rate of attrition
in the early phase of your venture, you need to factor
in some reasonable rate that you can then adjust when
historical data becomes available.
- Licensing Revenues: Do you plan on licensing
your intellectual property to strategic partners? This
may represent an additional source of high margin
revenues. Unfortunately, this type of licensing revenues
remains difficult to forecast until you have entered
into a number of such agreements and established a
pattern of contractual terms, which then become easier
to predict. In the meantime, it would be wise to adopt a
very conservative set of projections in this category or
ignore these types of revenues altogether.
- Other Revenues: There's a multitude of “other
revenue” sources that could be applicable to your
venture: design, consulting, joint venture, referral
fees from partners, etc. These too may be hard to
predict initially, so the same comment applies in this
case as for licensing revenues mentioned above.
- Growth: How fast will your revenues grow in
comparison to your addressable market or your
competition? Even if you have a disruptive technology,
or a uniquely compelling solution which supports the
claim for a considerably faster growth rate, it would be
hard to defend a model projecting a dizzying revenue
growth from say $1M in year 1 to $50M in year 3. So,
always subject your projections to a rigorous
reasonableness test. Consider using an alert similar to
the one described in point 2, which is triggered when
your revenue projections display a growth exceeding Y
times (a threshold multiple) that of your addressable
market.
- Consistency: As you tie your financial plan
(which includes your revenue model) in with your
business plan, you need to insure that there is
consistency in the approach, data, and assumptions
between the two documents. Revisions to one plan should
be promptly reflected in the other.
The above steps stress the fact that your revenue model
should not be the fruit of improvisation. I will admit
that the revenue model is generally one of the most
challenging components of your financial plan; at least,
it is to me and the entrepreneurs I work with. Bear in
mind, however, that you have a very powerful tool in your
hands to help you build a good revenue model: your
business plan. In fact, the points discussed in the above
checklist can be derived from elements already available
in your well thought-out business plan. In developing your
revenue model, you’re simply rendering a quantified
version of the information you’ve already gathered for
your business plan to help craft the roadmap of your
venture.
This article was first published in the
April
2004 issue of our e-zine, Propel Your Venture.
Show me the list of
Articles on this website
Disclaimer: The information in this article (the
"Information") is current as of September
2004.. The Information is intended solely to illustrate general
concepts and guidelines on various business subjects. It may not apply
to specific situations. The Information does not constitute accounting,
financial, tax, legal or other professional advice. You are urged to
consult with a qualified professional who can understand your specific
situation and advise you accordingly. No Information creates a warranty.
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